TIL Freight
TIL Freight


Coronavirus update from the TiL Group

Mar 18, 2020

Dear TiL Client,          

You undoubtedly know the World Health Organisation has declared COVID-19 to be a pandemic. The New Zealand Government and Ministry of Health is working through its pandemic plan and has implemented a range of measures aimed primarily at slowing the spread of the disease. 

In New Zealand as of 17 March 2020, there are confirmed cases of COVID-19, and while more cases could arise, the Ministry of Health says that with continued vigilance and the implementation of the Government’s measures, the chance of widespread community outbreak is expected to remain low.

Across our business operations we are following safety protocols such as: - Maintaining social distancing (min 1 metre) - Avoiding direct contact like hand shaking - Refraining from touching our face, mouth and eyes with our hands  

In general, hand washing, and good cough etiquette are important tools in preventing the spread of COVID-19. We are encouraging our staff to stay home if they are showing signs of illness such as coughs and colds. I ask that you please do the same with your staff so we can all keep any spread of illness to a minimum. 

We have rolled out multiple messages and guidelines to our operational teams, with these messages reinforcing:

We must ensure we continue to support our customers and their needs, so the key strategy is to adopt prevention measures like improved cleaning and similar, maintain good personal hygiene

  • Make sure you understand what our customers’ protocols are and comply with those as well
  • Maintain good hygiene for the work environment – clean frequently contacted surfaces, touch points, work locations (including vehicle cabs, forklift’s etc.), maintain “social” separation as much as possible etc. Wash hands after visiting public areas such as Toilet, Sneezing, Coughing or Cleaning your nose.
  • Avoid visiting crowded places with poor ventilation. 
  • Wear suitable clothing in different weather conditions and working environment.
  • Manage work hours and rest hours etc. for drivers in line with NZTA guidelines.  Keep yourself well-rested, hydrated, and eat nutritious food – maintain your health and boost immunity
  • Monitor yourself and those around you for respiratory symptoms such as fever, body aches, dry cough, sore throat, tiredness (can be extreme) and nasal congestion.
  • Stay home if you feel unwell. Reminding staff that it may take 1-4 days after exposure before symptoms start, and the cough can last 2-3 weeks after the illness has subsided 

The overall goal for TiL Group is to keep each workplace operating and customers supported as close to normal as possible at each stage of the pandemic, utilising staff and customer protection measures as recommended by the relevant Governmental Health Authorities.   Should you have any other questions or concerns, I encourage you to get in touch with your local contact person, senior leadership or our Health and Safety team for further information or support.    


Valuable information is available at - https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19novel-coronavirus    

Appended TiL Guidance Material Issued to Staff



Many thanks,   


Alan Pearson 

Group CEO

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